Outage = Outrage?

Today the usually reliable DSL connection we use at home decided to go pfft.

Now, normally I'd freak out and go ballistic about the matter. Surprisingly, I decided to call tech support after several debates with myself if I'll actually get anything accomplished talking to an agent.

After almost 15 minutes on hold (yep!), I finally got through to a very friendly "Mike". He was calm, collected and upfront - which was a pleasant surprise. Going through the usual tech support dialogue, it's clear that the problem is out of his hands: there's an outage in our area.

Now what?

I could have easily gone irate and asked for a supervisor but instead, I accepted my situation and decided to do something unusual:

I read a book.

Lesson learned: if you read a book, the internet will start working shortly. Duh.